Patient Engagement Remarketing Emails

Remarketing turbo-boosts your Customer Engagement and Retention by setting up automated email engagements with customers based on their behavior on your online store.

Send the right message at the right time! Bulk monthly promotional emails are great. But there is a more effective way to reach customers with targeted emails that are triggered by their own activity. Data shows that targeted emails have open rates of 5X the open rates of bulk promotional emails, and result in 8 times higher likelihood that a customer will purchase.

Like our premium transactional emails, these emails are custom designed to match your store's design aesthetic. The emails are customized to your specifications with regard to trigger points, special incentives you may want to offer your customers, and other features available depending on the series you select.

Personalized emails will help you retain patients and result in more repeat purchases. This package includes the following series of emails.

• New Email Subscriber Series —2 email series
  Targets those who signed up to receive your emails but do not have an account on your store. The goal is to introduce the benefits of the online store, and encourage both online and in-office engagement.
• Best Customer Series —3 email series The goal is to make your top-spending patients feel special, because they are. If you put effort into maintaining these relationships, their value will only grow over time. We will work with you to define the best way to acknowledge their loyalty and your appreciation.
• Win-Back Series —2 email series
  Reducing churn is critical to your customer retention strategy because winning a new customer costs 5x more than winning a repeat purchase from an existing customer. We will analyze your store's customer lifecycle and average time-between-purchases and target purchasers with increasingly urgent messages.